Terms & Conditions

Effective for all goods and services provided by String Lights SF, LLC

1. Proposal for Services

String Lights SF provides written proposals for the sale, rental, and installation of lighting, audio/visual, and décor elements (the “Project”). The Customer confirms they are authorized to approve the work at the property listed in the proposal and that installation complies with their rights to use the property.

2. Acceptance

A contract is formed once the proposal is accepted. Any proposed changes by the Customer are considered counter-offers and are only valid if approved in writing by String Lights SF.

3. Payment Terms

• 50% deposit due 7 days before installation

• Remaining balance due upon completion

• Late payments accrue interest and a $100 fee

• Cancellations within 7 days may incur a 20% restocking fee

4. Change Orders

Changes must be submitted in writing. We’ll provide updated pricing and timeframes. No changes are valid unless approved by both parties. Change orders must be confirmed at least 3 business days prior to install.

5. Installation Policy

Installations are scheduled first-come, first-served. Dates are subject to weather and staffing. Delays caused by uncontrollable events are not the responsibility of String Lights SF.

6. Roof Installations

Customer confirms roof is in good condition. String Lights SF is not responsible for damage due to working on brittle or delicate roofing materials.

7. Seasonal Installation Services

Inspections are included after install. Maintenance or repairs needed due to vandalism, weather, faulty outlets, or Customer-added items will incur service fees.

8. Removal of Installations

For seasonal décor, removals are scheduled by date range (typically by Jan 25). Delays may result in additional rental charges.

9. Long-Term Lighting Projects

Projects over 90 days require fixtures made for extended use. Maintenance is recommended every 6 months and charged at standard rates.

10. Limited Warranty

1-year warranty on workmanship. No warranties apply to third-party products. Lighting systems are otherwise provided “as-is.”

11. Warranty Limitations

Company disclaims all other warranties, including implied warranties of merchantability and fitness for a particular purpose.

12. Liability Limitations

Company’s maximum liability is limited to the purchase price paid. Company is not responsible for indirect or consequential damages.

13. Delays in Delivery

No guarantees are made regarding specific install dates. Customer’s exclusive remedy is as outlined in Section 4.

14. Security Interest

In case of nonpayment, Company may repossess goods under the Uniform Commercial Code.

15. Intellectual Property

All improvements or modifications to Company products belong to String Lights SF.

16. Technical Advice

Customer confirms independent verification of product suitability.

17. Safety

Customer must provide a safe worksite and agrees to hold Company harmless for injuries resulting from unsafe conditions.

18. Bankruptcy Clause

If Customer becomes insolvent, Company may cancel the contract.

19. Legal Compliance

Customer agrees to follow all applicable laws and codes.

20. Indemnification

Customer agrees to defend and hold Company harmless except in cases of gross negligence or willful misconduct by Company.

21. Waiver

Failure to enforce any term does not waive future enforcement rights.

22. Force Majeure

Company is not liable for delays caused by uncontrollable events (weather, shortages, etc.).

23. Governing Law

This agreement is governed by the laws of California. Disputes must be resolved in San Francisco County courts.

24. Entire Agreement

These terms, together with the proposal, form the complete contract.

25. Amendments

Changes must be made in writing and signed by both parties.

26. Assignment

Neither party may transfer the agreement without written consent.

27. Severability

If any clause is invalid, the remainder of the terms remain enforceable.

28. Headings

Headings are for reference only and do not affect interpretation.

29. Notices

All official communications must be sent to the addresses listed in the proposal or to:
String Lights SF
📧 info@stringlightssf.com
📞 (415) 366-9951

30. Jury Trial Waiver

Both parties waive rights to trial by jury. Disputes must be handled in San Francisco County courts.

31. Electronic Signatures

Signed digital copies of this agreement are legally binding.

32. Counterparts

This agreement may be signed in counterparts and delivered electronically

33. Data Use and Third-Party Sharing
String Lights SF respects your privacy and is committed to responsible data handling. We may share necessary project-related information with trusted third-party service providers (e.g., licensed contractors, material suppliers, or transport partners) solely for the purpose of fulfilling your order or completing your installation.

Please note:

We do not sell, rent, or share your personal information for marketing purposes.

We do not send promotional materials, newsletters, or third-party advertisements unless explicitly requested or opted into by the customer.

All third-party partners are contractually obligated to maintain the confidentiality and security of your information.

Your information is used exclusively to deliver the high level of service our clients expect, in alignment with your project needs.